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Medical Records

09/08/2006

Medical Records

 

What is Medical Records?


Medical Records is the department that maintains all the records about your health care. Your Medical Record is an important, private document. In it is recorded information about your visits to Western Medical Center Anaheim, any tests you may have had (such as in the laboratory, x‑ray department or elsewhere and any and all information about your inpatient and outpatient visits to this facility.  It is the road map for your health and health care history at Western Medical Center Anaheim.  Should you need emergency care or care elsewhere; your medical record helps ensure that the person helping you is aware of your medical history, conditions and previous treatments.


Privacy with Your Medical Record:

There are many rules and guidelines to ensure the security and confidentiality of your medical records such as, but not limited to:

 

  • We do not release records to other physicians or health care facilities without your consent UNLESS it is a medical emergency.
  • Patients cannot get a copy of a spouses' records unless he or she signs a form giving us permission to release the records.
  • When you "sign up" for Worker's Compensation benefits you have agreed to release medical record information about that injury to Worker's Comp. If they need anything else, such as old records, we need your consent.
  • We require a picture identification before we will release your records even to you.
  • We do not release any confidential information over the phone

Obtaining Copies of Your Medical Record:

If you would like a copy of your record, you must complete Authorization to Use and Disclose Health Information form 

 

·         Complete Request and fax to 714-563-2839.

·         Come to our Medical Records department and we will be glad to help you complete a written request

 

Once your completed request is received, it will be processed according to Federal and State laws. By law we are allowed to charge fees for making copies of the records under certain circumstances. Please contact the department to obtain fees.


Contact Us:

The Medical Records Department can be reached at (714) 563-2838. Our fax number is 714-563-2839.

 

Hours of Operations:

The Department is staffed Monday through Friday, 8:00 am – 4:00 pm